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NHS Primary Care

Willows Urgent Care Service

We have been operating the Willows Urgent Care Service for seven years, during which we have cared for thousands of patients. As the primary provider of Protected Learning Time (PLT) for the LLR ICB, we support all practices in Leicester once a month. This service offers your practice the opportunity to catch up on administrative tasks, participate in training, and provide respite for your hardworking team.

The service is live and operates on Thursdays between 13:00 and 18:30 for eligible practices.

How do we sign up?

If your practice is interested in signing up, please email stephanie.wightman@nhs.net.

As a patient, how do I access the service?

The service is available exclusively to practices that have signed up and is limited to handling urgent queries between 13:00 and 18:30 on Thursdays.