Coronavirus Primary Care Hot Hubs

Willows Health are leading on the front line in the fight against coronavirus. Our GP led hot hub clinics accept referrals from Leicester and Leicestershire. The service provided cover to over 1.1 million patients across Leicester, Leicestershire and Rutland.

What is a hot hub?

Any patient who has symptoms of coronavirus, or symptoms which mimic coronavirus, and requires a face to face appointment can be referred to the Willows Hot Hub Clinic. The referral can be made by NHS 111 or by your own GP.

Why is a hot hub required?

It is important patients with symptoms of coronavirus are not seen at every GP site in the county. This could risk further spread of the virus within General Practice settings. The hot hubs help ensure that normal services provided by GP practices across the county can continue.

Who staffs the hot hub?

The hot hubs are staffed by our experienced General Practitioners. We regularly audit our hot hub consultations to ensure we are striving towards a high-quality delivery of healthcare.

Face Mask
Doctor's Visit

Where are the hot hubs based?

The hot hubs are based at the Coleman Road site in Leicester, and Maxwell Drive site in Loughborough.

What else do I need to know?

If your GP has referred you for a hot hub clinic appointment, then you will first be spoken to on the telephone by the hot hub clinician. The Doctor will decide whether a face to face appointment is required, and whether your symptoms can be managed remotely. If a face to face appointment is required, then you will be invited to attend the hot hub clinic in Leicester or Loughborough.

It is important you attend alone, unless accompanying a child. You must wear a face mask. If you do not wear a face mask, you may not be seen by our clinicians. Our Doctors will be wearing high grade Personal Protective Equipment to protect themselves, and our patients from the spread of coronavirus.